Our state of the art service and parts facility is located separate from the showroom just off Utopia Parkway in Flushing. Summer is heating up, and so are these exceptional offers! With no other choice I took the car to a different dealership and lo and behold the situation was handled immediately and done the right way. Scheduled a … Posted by on May 15, 2017. I appreciated the service rep letting me know the just in case your car needs this scenario I was just glad my repairs were covered by warranty. He could not supply me with any answers or information to any of my questions; it was as if i was wasting his time and he could careless. If I could give this place 0 star, I would. I would not recommend this dealership to anyone and they just lost a customer for life but then again I guess they really don't care! The service guy working there would not listen.
Jason and the preowned manager Dennis worked with me professionally and efficiently while selecting my vehicle. Showed me comparable E class and reviewed offerings and price. Their service was fast which was nice. This common is to the service advisor. The reason for our longevity? Andy did not promise me anything but stated he would try his best to expedite the repair request. Initially, I thought it was for an oil change, but that isn't needed until 10,000 miles according to the manual for my car. This is a great service spot.
The waiting area did not have central heating. While many fads have come and gone, that unique dedication to client satisfaction has lived on at Helms for over six decades. The receptionist was rude and not helpful. I noticed Andy and he's done a great job taking care of everything and gave me the complementary repair for the vehicle. I called earlier for car battery price. Like they say buyer beware!! Took my car here to get my inspection done and to find out what is wrong with my air conditioning.
If you have kids or pets with you I have neither , they have play areas and things of that nature for them. Disgusting I was better off with my Honda, or going to bmw. In 1967, two automotive engineers with a passion for motorsports began fine-tuning engines for Mercedes-Benz racecars in an old mill. I would use them again and recommend them. Next morning I get there, the representative said he called for me in the lobby and I wasn't there. We have your ticket to the best ride this summer! I was assisted by a service adviser, Jack Liparoto, who professionally facilitated all issues.
Need some good reads for spring? First I'm not a fan of Service Dealers. Wich I replaced a week before : So as soon as I could I called Helms and scheduled an appointment. Sure enough, when the vehicle was returned to me, the issue persisted. I would highly recommend using another dealership for service. You are greet when you pull your car in.
Look no further than these books featuring classic, plot-driving cars. I was assured it would e done. Stop by, and get ready for an experience you will never forget! Second time I make appointment again and this time they said I can't find your records and your plan didn't active! His is the worst experience and I thought Silver Star was the worst. Older air conditioners contain ozone-depleting chemicals, which could be released into the atmosphere through improper service. They're accommodating, friendly, and have all around great customer service. I'm sticking with Penn Toyota. I will order parts and repair my own car, the money is not the problem is the fact the dealer don't give a shit abt customers.
Obviously the structure comes from upper management and I don't think any of the managers are qualified. Posted on November 21, 2014. Seems like Helms Bros Service Department is sketchy and a bunch of thieves. I loved that everything from negotiation to delivery was done in a timely and well scheduled manner. Discover something new this summer with exceptional offers during the Mercedes-Benz Summer Event! An since I got the car the battery died 5xs on me, brought it back to them they said battery was defective n they replaced it with a new one. This shop will do everything they can make you spend money on minor maintenance issues. Time and again, our soldiers and their families are asked to give of themselves for the rest of us.
Available only through Mercedes-Benz Financial Services. Went in with an appointment at 4pm on a Wednesday afternoon, was told that I could walk around and would get a phone call by 6pm when it was ready. I went by northern and did some shopping, never got a call so around 5:30 I started to head back to see why it was taking long. Shame on Mercedes for the quality service provided. The service manager Carmine wrote up an order and I had a simple problem which had to be addressed. We went in for an annual car inspection.